Contacting Student Loan Network

Do you have a question, comment, or suggestion for Student Loan Network? Please read the FAQs below or refer to our Student Loan FAQs page first to determine if your question can be answered there first. If you are a school administrator or financial aid professional, please see our page for financial aid professionals.

General

Are you the Direct Loan Center?
Are you Suntech?

Stafford Loan

I completed my MPN, what's next?
How long does it take to get my funds?
Can you tell me what my balance is on my Stafford loan?

PLUS Loan

When will I get my denial letter?
Can you send my denial letter directly to the school?
How much can I request?

Financial Aid Forum

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