Contacting Student Loan Network

Do you have a question, comment, or suggestion for Student Loan Network? Please read the FAQs below or refer to our Student Loan FAQs page first to determine if your question can be answered there first.

If you are a school administrator or financial aid professional, please see our page for financial aid professionals.

For specific product details, please visit the appropriate pages for: Student Loans, Federal Student Loans, Alternative Student Loans, and Student Loan Repayment

Stafford Student Loan Questions

• I completed my MPN, what's next?
• How long does it take to get my funds?
• Can you tell me what my balance is on my Stafford loan?

PLUS Loan Questions

• How much can I request?
• When will I get my denial letter?
• Can you send my denial letter directly to the school?

Alternative Student Loan Questions

• View our Alternative Loan FAQ page

Financial Aid Forum and Discussion Boards

Visit the financial aid forum to post questions and engage in conversation with peers and industry leading financial aid experts. Get Started Now

If your question was not answered above, please click here to post your question in our user forums.

Contacting Student Loan Network by Mail

Student Loan Network
1250 Hancock Street, Suite 703N
Quincy, MA 02169

Get answers by phone:

Direct Loans: 800-848-0979
U.S. Department of Education (FAFSA questions): 800-433-3243

 

Edvisors is the parent company of the Student Loan Network. Edvisors, a global leader in online education marketing and financial services, provides a richer, more fulfilling education experience to students, educators and parents worldwide. Online education is increasingly common because it offers convenience factors against which most 'traditional' universities cannot compete—attend online classes anywhere and anytime you want; interact with students from all over the country and the world; continue to earn while you learn. For all these reasons and more, online education programs are a great option. Are online degrees right for everyone? At Edvisors.com we help you to answer that question and provide you with the best online education programs from accredited online schools.